Case studies
Raga AI is built on the enterprise AI, software and data delivery experience of founder Usman Bukhari, who has personally delivered projects across complex and regulated organisations.
Projects that predate RAGA AI LTD were personally delivered by Usman Bukhari through Usman Bukhari Ltd. The relevant delivery context is identified within each case study.
Scottish Courts
Public sector and justice
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
Template-based extraction breaks the moment a court formats a document differently, and per-court customisation does not scale to 50 sites.
Multi-stage agent pipeline: classify, locate, extract, verify — each stage a narrow decision passing structured state to the next
Related service: AI pilot & implementation
View case studyScottish Courts
Public sector and justice
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
Sensitive audio cannot leave controlled infrastructure, and unscripted overlapping speech defeats generic transcription — while long hearings make per-minute API pricing untenable.
Whisper large-v3 self-hosted on local GPU with faster-whisper (CTranslate2) for batched throughput
Related service: AI pilot & implementation
View case studyRolls-Royce
Aviation and manufacturing
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
Manual review at that volume is slow and inconsistent, and any automated conclusion is worthless to an auditor unless it can be traced back to the exact source page.
Mixed-format ingestion and layout-aware OCR across scans, stamps and handwritten annotations
Related service: AI governance & secure delivery
View case studyDepartment for Education
Education
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
Visitors had to self-diagnose which route, qualification and funding applied to them, and the underlying content model held nothing structured enough to personalise against.
Complete data restructure capturing sector background, qualifications, subject interest and intent as structured attributes
Related service: AI pilot & implementation
View case studyHudson and Hayes
Professional services
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
Speech-to-speech has to stay low-latency while still grounding answers in domain knowledge and executing real actions mid-call — and quality has to be measurable in production.
Production voice agents on Azure AI Foundry using the GPT-4o Realtime API, with function calling for in-call tool use and action execution
Related service: AI pilot & implementation
View case studyCoex (client: Ardonagh)
Insurance and financial services
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
Onboarding took days or weeks, data had to be reconciled across sources with conflicting records, and everything had to hold up in a regulated compliance environment.
A multi-agent system gathering and reconciling client data across external registers and internal systems into structured risk summaries
Related service: AI governance & secure delivery
View case studyNHS — South Yorkshire ICB
Healthcare
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
A greenfield build in a clinical setting has no tolerance for hallucination or stale information, while service discovery was scattered across dozens of regional sites.
A clinical knowledge assistant grounded in approved NHS guidance, with answers traceable to their source material
Related service: AI pilot & implementation
View case studyTSG / Dayta (Sage Partner)
Technology and software
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
Integration work was bespoke and manual, with release risk and support overhead growing with every new client.
CI/CD pipelines on AWS CodeBuild and CodePipeline with TDD, API authentication and encryption standards
Related service: AI pilot & implementation
View case studyCitadel Health
Healthcare
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
The platform had to scale with sustained clinical throughput while keeping interfaces well-specified for integrators.
RESTful APIs with Django REST Framework and OpenAPI supporting high-volume LIMS workflows
Related service: AI pilot & implementation
View case studyChalkys.com (Shopify)
Retail and ecommerce
Founder delivery experience · Usman Bukhari · Usman Bukhari Ltd
Collection and analysis were manual and inconsistent, so pricing decisions lagged behind the market.
Airflow and Databricks pipelines with scheduled DAGs for reliable large-scale transformation
Related service: AI pilot & implementation
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